Every Incident Captured Tracked and Closed Off
Report, classify and resolve every incident in one place. Nothing lives in an email or in someone’s memory. Each incident has a clear owner and a visible path to resolution, so your records stand up when it matters and participants know a concern actually leads somewhere.
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THE PROBLEM WE SOLVE
Capture it properly the first time,
not after the fact
Compliance is often a scramble to pull records together once an audit is booked. LAMA is built the other way around. Report an incident digitally with a severity rating and a resolution workflow, and the record is complete from the moment it is raised, not reconstructed later from an email thread. The same applies to complaints, restrictive practices and risk assessments.
Every Incident
Tracked Through To Resolution
Digital Incident Reporting
Incidents and injuries are reported digitally, with severity classification and a clear resolution workflow attached from the start.
Report From The Field
Support workers can raise an incident straight from the mobile app, so it is captured while it is fresh rather than at the end of the week.
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Incident handling that protects participants, gives families confidence that raising a concern leads somewhere, and leaves you ready for an audit before the notice ever arrives. Compliance stops being a scramble and starts being a by-product of doing the work properly.
Frequently Asked Questions
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